To create an account:
Once you have an existing account with Lifetouch, you can directly sign in from the home page.
Enter your username and password and click on 'Sign In'.
If you are not able to remember your password to sign in, please click on 'Forgot your password?' to reset your password via email.
Click the “Get Photos” button to add your candid photos. You will see a pop-up window that instructs you how to upload your photos from your computer to the Photogifts website. When you’ve added all the photos you desire, click the “Finished” button. Finally, you will see your candid photos appear along with your Lifetouch photos in the area below the “Get Photos” button.
The quality of your Photogift will depend on the resolution of the images you upload, and the required resolution will vary based on product, cropping and print size. You will receive an error message if you attempt to build a product using an image which does not have sufficient resolution to meet our quality standards. If you receive this message, we recommend that you upload an image with a higher resolution. However, if you choose to purchase an image after receiving this error message, the sale will be final.
After an order has been placed, you can check on the status of the order.
Example 2: If you have an offer for a “Free 10x13 print with purchase”, you must place a 10x13 print in your cart and enter the promo code to receive it.
Example 3: If you have an offer that states, “Receive 10% off your order of $50 or more,” you must have placed at least $50 worth of merchandise into your Cart. Don’t forget to enter the promo code!
A. All products produced at the Lifetouch Photo Gift Center are customized with your child’s images. We will honor returns if you are not satisfied with the quality. Please contact us at firstname.lastname@example.org to begin the return process.
Return the item(s) within 30 days of purchase and we will either replace the product at no cost to you or refund the original purchase price. Your refund or reprint will take place when we receive your return.